Privacy Policy

Last updated: April 20, 2026

Overview

This Privacy Policy describes how Signal-Lab collects, uses, stores, and protects information from users of our platform. By accessing or using Signal-Lab, you agree to the practices described here.

Overview

This Privacy Policy describes how Signal-Lab collects, uses, stores, and protects information from users of our platform. By accessing or using Signal-Lab, you agree to the practices described here.

What We Collect

Signal-Lab collects two categories of data:

What We Collect

Signal-Lab collects two categories of data:

Account and licensing data: This includes your email address and the information required to verify and manage your product access. This data is used only for authentication, license validation, and support.

Account and licensing data: This includes your email address and the information required to verify and manage your product access. This data is used only for authentication, license validation, and support.

Content and performance data: To deliver automated analysis, Signal-Lab connects to your social media platforms and stores the performance and content data returned by those connections. This data is what powers the insights and direction the platform provides.

Content and performance data: To deliver automated analysis, Signal-Lab connects to your social media platforms and stores the performance and content data returned by those connections. This data is what powers the insights and direction the platform provides.

We collect only what is necessary to operate the service.

We collect only what is necessary to operate the service.

How We Use Your Data

Data collected by Signal-Lab is used strictly for the following purposes:

How We Use Your Data

Data collected by Signal-Lab is used strictly for the following purposes:

‣ Providing access to the Signal-Lab platform

‣ Providing access to the Signal-Lab platform

‣ Validating your license and account status

‣ Validating your license and account status

‣ Running automated performance analysis on your connected content

‣ Running automated performance analysis on your connected content

‣ Delivering insights, trend detection, and strategic direction

‣ Delivering insights, trend detection, and strategic direction

‣ Running automated performance analysis on your connected content

‣ Running automated performance analysis on your connected content

‣ Providing technical support when needed

‣ Providing technical support when needed

We do not sell, rent, or share your data with third parties for commercial or marketing purposes.

We do not sell, rent, or share your data with third parties for commercial or marketing purposes.

Data Ownership

You retain full ownership of your content and performance data at all times. Signal-Lab stores this data to operate the platform on your behalf — not to claim, monetize, or repurpose it. Your data is yours.

Data Ownership

You retain full ownership of your content and performance data at all times. Signal-Lab stores this data to operate the platform on your behalf — not to claim, monetize, or repurpose it. Your data is yours.

Data Storage and Security

Content and performance data is stored within Signal-Lab's infrastructure solely to power platform functionality. We apply industry-standard administrative and technical safeguards to protect all data in our possession.

Data Storage and Security

Content and performance data is stored within Signal-Lab's infrastructure solely to power platform functionality. We apply industry-standard administrative and technical safeguards to protect all data in our possession.

No method of transmission or storage over the internet is completely secure. While we take commercially reasonable steps to protect your information, we cannot guarantee absolute security and encourage you to maintain appropriate security practices on your end as well.

No method of transmission or storage over the internet is completely secure. While we take commercially reasonable steps to protect your information, we cannot guarantee absolute security and encourage you to maintain appropriate security practices on your end as well.

Third-Party Integrations

Signal-Lab connects to third-party platforms — such as Instagram, Facebook, YouTube, and Threads — to retrieve performance data. Your use of those platforms remains subject to their own terms of service and privacy policies. Signal-Lab is not responsible for the data practices of third-party providers.

Third-Party Integrations

Signal-Lab connects to third-party platforms — such as Instagram, Facebook, YouTube, and Threads — to retrieve performance data. Your use of those platforms remains subject to their own terms of service and privacy policies. Signal-Lab is not responsible for the data practices of third-party providers.

Data Retention and Deletion

Account and licensing data is retained for as long as your account remains active or as required to fulfill our service obligations. Content and performance data is retained for the duration necessary to provide ongoing analysis. You may request deletion of your data at any time by contacting our support team. Upon a verified deletion request, we will remove your data from our systems within a reasonable timeframe.

Data Retention and Deletion

Account and licensing data is retained for as long as your account remains active or as required to fulfill our service obligations. Content and performance data is retained for the duration necessary to provide ongoing analysis. You may request deletion of your data at any time by contacting our support team. Upon a verified deletion request, we will remove your data from our systems within a reasonable timeframe.

Your Responsibilities

Data collected by Signal-Lab is used strictly for the following purposes:

Your Responsibilities

Data collected by Signal-Lab is used strictly for the following purposes:

‣ Ensuring you have the necessary rights and permissions to connect your platforms and share that data with Signal-Lab

‣ Ensuring you have the necessary rights and permissions to connect your platforms and share that data with Signal-Lab

‣ Managing internal access to your Signal-Lab account within your team or organization

‣ Managing internal access to your Signal-Lab account within your team or organization

‣ Ensuring your use of the platform complies with applicable local and international data regulations

‣ Ensuring your use of the platform complies with applicable local and international data regulations

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates take effect immediately upon posting. Continued use of Signal-Lab after an update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates take effect immediately upon posting. Continued use of Signal-Lab after an update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

Contact Information

For privacy inquiries, data requests, or clarifications, contact us at support@signal-lab.io

Contact Information

For privacy inquiries, data requests, or clarifications, contact us at support@signal-lab.io